We automate publishers

CREATIVE

SOLUTIONS

Publishers of all sizes waste thousands of hours grappling with manual and broken processes. We help to solve this problem using innovative technology, industry expertise and outside-the-box thinking.

What we do

We work with publishers to streamline workflow and transform business processes. There are several stages to this journey. We can help with one or more to achieve your goal.

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Consultancy

Do you want guidance with your Technology Strategy? Or input to your approach to CRM? Does your Salesforce org need reviewing or would your editorial and production workflows benefit from optimising?  Sometimes you need “just a little help from your friends” to focus. That’s us.

Specialist Resourcing

Looking for an interim IT Manager to support the business through transformation? Need a Project Manager or Business Analyst for your Royalties project? Want to find a Salesforce Developer that can code, talk to the business and provide insights? Our experts are there for you.

Implementation

Finally you’ve got the green light for your CRM project!  We are a Salesforce partner designing and delivering sales, marketing, publicity and service solutions.  However technical the job we pride ourselves in putting the customer at the heart of what we do.

Support

Do you need help to maintain and enhance your systems? We provide a service starting from just four days a month (all the way to a dedicated team).  We can support your Salesforce, .Net and LAMP applications.

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Integration

Middleware, both MuleSoft and WSO2, Point-to-point, Rest, SOAP, Flat files, ONIX. We’ve seen it all and we LOVE it! Why? Because integration brings automation, which brings insights and efficiencies. And that’s what we’re all about.

Salesforce Apps

Salesforce Apps are a way to make the technology easily accessible, like an app on your phone. You can use the system in an easy and portable way. The RightsZone app for Rights Licensing teams is an example that we have developed and launched with our partners Rights2 Consultants.

An example of our innovation…

Generating New Ideas Solving Big Problems

Delivering solutions that grow and transform your business using…

Years Industry Knowledge

Expert consultants

completed projects

Cups Of Coffee

Why we are different

We don’t want to meet expectations, we want to exceed them!

Whether you want to grow your business, create efficiencies or enhance your customers’ lives our aim is to help realise that vision. We will work in partnership with you to optimise and transform how you work: we won’t just replicate the old way of doing things.  We are daring, opinionated, will ask questions and challenge the status quo to ensure you reach your goals.

Every problem is different so we think outside-the-box to tailor the right solution just for you.

 

CASE STUDIES

Making a difference to customers is what drives and delights us! Read some case studies: from publishing to financial services, from publicity apps to Salesforce convergence.

OUR PEOPLE, OUR SKILLS

We have a talented team with years of publishing experience between them. The most important skill of all is communication, but we are also wizards at the technical stuff. We harness this skill set to find the optimum technical solution to automate and transform processes. This means you can concentrate on your core business and what you do best.

Communication skills are critical and an integral part of our approach.

Change management is key (technology is often the easy bit…)

We have delivered solutions on Apex, .Net, Javascript, React and php.

On platforms such as Salesforce, Azure, WS02, WordPress & Sharepoint.

“Our flexible and creative approach means we can deliver at different budget levels.”

Great Power, AMAZING DESIGN

The next generation Rights System has arrived. RightsZone is designed by rights professionals for rights users. It’s hosted on the Salesforce platform and because Salesforce helps us take care of the core technology we can put all our energy into developing the best rights licensing experience for you.

 

From Our Clients

We love working with our clients and believe that’s one of the reasons why they keep coming back. But don’t just take our word for it…

“Ribbonfish have deep publishing expertise. They are smart, flexible and always looking for ways to make improvements. I highly recommend them.”

Andrew Crenshaw

Senior Director, Macmillan Learning

“We have both a system that works beautifully and a group of satisfied users. Everyone is very happy with the developments and we really appreciate all of the work you put in to making this such a successful project. Working with Ribbonfish really was a pleasure – thank you for all your help!”

Hillary Scarbrough

Senior Director of Business Systems, Macmillan

“Ribbonfish provided a tailored solution within the required timeframe and quality expectations, making sure we retained visibility of the project development. Their project design and implementation approach ensured minimal business disruption, agile response to backroads and highly valuable technical guidance.”

Jorge Sanchez-Galiani

Associate Director, Marketing, Ocorian

“Ribbonfish demonstrated significant domain knowledge and technical skills which helped us to architect a new Salesforce centric business process, and then build a robust solution to integrate it with our platform.”

Jeremy Macdonald

Director of Technology, Royal Pharmaceutical Society

“Right from our initial consultation, Ribbonfish understood our business needs. I would highly recommend working with them.”

Amy Wright

Admissions Operations Officer, Pamoja

“On our Salesforce CRM implementation and other key projects Ribbonfish always demonstrated an enviable ability to see deeply into our challenges in order to offer novel solutions. Not merely insightful and experienced, the Ribbonfish team bring a verve and good humour that creates fast and lasting partnerships. I couldn’t recommend them more highly.”

Jaime Marshall

Director, J.P. Marshall Agency, formerly Macmillan

Let’s Start Something new
Say Hello!

Let’s talk about the problem you need to fix and how we might help.