An interview with Sanjeev Dash, Head of Strategy at Ribbonfish 

In this interview, I speak with Sanjeev about our latest product, the Author Portal. Read on to learn more!


What is the Author Portal?

The Author Portal is a unified view of all the author interactions and author data held by the publisher. 

This would include their contracts, the books they have published with the publishers, their royalty statements, the current audited sales performance of their books across formats etc. 

The idea is that this is a one-stop shop for your authors to be able to check how their book is performing. 

Additionally, if you are a journal author, you can use the portal to see a lot of information about your journals, for example, the current status of your articles; including what stage they are at in production and ones that, for example, have been rejected. 

Authors can also request copies of accepted manuscripts and view the articles on the portal itself, too! 

The Author Portal is there to enhance and support the relationship between the author and the editor and it caters for another form of communication. Essentially, all the basic information that an author needs is in one place.

What is the benefit of getting the Author Portal? 

It supports and enhances the relationship between the author and the editor, and it provides the author with the ability to see all the important information and metrics in the portal. 

This therefore cuts back on unnecessary communication and it allows the author and the editor, when they do speak, to focus more on the content and the promotion itself, rather than accessing quantitative data.  

It is also a very good value-added service that acts as a value-added retention and service tool for the publisher.  

You can also expand and build more features into the portal as you see fit, too. 

Who needs the Author Portal? 

This can be of huge value for trade publishers, academic publishers and educational publishers to provide an additional layer of service to their authors.  

What does the ‘setup’ or implementation of the Author Portal look like? 

The Portal is something that we have built on the Salesforce platform. 

If you are already using Salesforce, then it is likely that you have most of the data you need on Salesforce, and we can add the portal on top of the existing data and help you get remaining data into the system. 

If you do not have Salesforce, then we are happy to get you set up on Salesforce and we can provide additional products and services that will eventually supplement the Authors Portal. 

What other portals do you have, or are you in the process of building? 

We plan to extend the functionality of the Author Portal to provide additional features for Journal Authors and we want to add additional focus on Open Access. 

With Open Access, the authors are paying for their articles to get published, and if an Open Access author has access to a self-service portal, then you are providing further value addition to them, including access to all of their articles that have been submitted. We are also exploring the addition of a payment portal that would allow authors to pay their open access fees directly in one place.  

We also have an Academic Portal. The Academic Portal is mainly used for sampling, and it allows academics and course instructors to log in and search, request and download relevant course materials and sample chapters and books. It can also be used to provide feedback to you for the materials for that course and they can indicate won or lost adoption. The Academic Portal also automatically creates opportunities and chasers for samples that academics are considering adopting.   

Thanks to Sanjeev for this deeper dive into the Author Portal!

If you would like to learn more about our portals, you can contact us right now via [email protected].