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Salesforce CRM Accelerator for Publishers: make better data driven decisions
Data-driven decision making is where you use facts, data, and metrics to aid decision making. For example, you can use these to make strategic business decisions that align with your current goals and objectives. Of course, to make data-driven decisions, you...
The easy way to customer visibility and why you need it
If you want to retain customers, keep them engaged and connect the dots between previously anonymous data points, you need to get a 360-degree view of your customer. Having a lack of visibility on the customer has been one of the biggest problems for publishers...
Salesforce CRM Accelerator for Publishers: Quick start your success at minimal cost
The Salesforce CRM Accelerator for publishers is a pre-built, kick start product which leverages the power of the world’s best CRM, Salesforce. It truly will transform and revitalise your business, fast. In most cases, if you have no additional services or extras, we...
Introducing our Salesforce CRM Accelerator for Publishers
Who are Ribbonfish and what is the Salesforce CRM Accelerator for Publishers? At Ribbonfish, we have decades worth of experience in publishing and decades worth of experience in technology. We have combined the two to create our Salesforce CRM (Customer...
Getting started with Salesforce.com development is not as difficult as you might think
Salesforce is undeniably the global market leader in CRM (Customer Relationship Management) with 9.3 million jobs and $1.6 trillion in new business revenue predicted to be generated within the Salesforce ecosystem by 2026. It’s easy to see why getting your...
10 precious tips for new Salesforce admins
As a Salesforce Admin, you will find yourself in a role that will require you to be very versatile. Your job will involve, amongst many other things, managing users, requirements gathering, building, and deploying new features and all of this will have the aim of...
Managing duplicates
Bad data will always exist on your system. Do not pretend otherwise. As administrators, we have some powerful tools at our disposal that can help us overcome bad data. For example, we can use validation rules to verify that data entered by users meets certain...
Maintain Order: Report on your reports
As your users start to get increasingly comfortable with their system and as the demands of the system start to increase, you will start to notice a lot of report clutter building up on the system. For example, you may find reports that look like they are no longer...
Tracking field history
As a new admin, you will soon notice that the entire business relies on you more than you might think. Learning the skills of an admin and really understanding your implementation and the Salesforce platform can take time, so we want to ease the burden for you over...
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