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The latest news from our team of experts on CRM, Salesforce, Salesforce Apps and business technology
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Building a Salesforce career: putting software theory into practice
What is Salesforce? How do you go about building a Salesforce career? Andrew Clinton, our Salesforce Administrator, talks about his personal journey.
Why Accessibility in your Publishing Workflow Matters Right Now
Why Accessibility in your Publishing Workflow Matters Right Now As a strategic partner providing business technology consulting, Ribbonfish is often asked to focus on systems integration, streamlining and improving workflow for teams. As a result, we follow the latest...
The Ribbonfish Guide to Going Global with Salesforce and WSO2: How to set up a dedicated team in New Delhi
This article talks about setting up the Ribbonfish Technologies team in New Delhi, India in order to provide Salesforce service management.
Enable a 360° view of your business and realise efficiency gains: the Ribbonfish view on converging Salesforce orgs
Paula Neary is CEO of Ribbonfish, a Salesforce partner with an expert team made up of Sales Cloud, Service Cloud, Pardot, org convergence and app consultants and developers. Organic or acquisition-based growth often means multiple Salesforce instances used in the same...
Are your publishing teams missing out by not having Salesforce Apps?
Paul Bryson is Head of Operations at Ribbonfish. He is experienced at building and leading strong teams to effectively deliver change and business growth. Salesforce is best known for its customer relationship management (CRM) product. However, over the past few...
Training apprentices to build technology teams – our experience
Paul Bryson is Head of Operations at Ribbonfish. He is experienced at building and leading strong teams to effectively deliver change and business growth. Chris Trainor (pictured above) has been a Ribbonfish apprentice. When you hire an apprentice, you are doing your...
Why publishing professionals are using the cloud to ditch admin and boost their rights revenue
Too often in publishing we find ourselves behind the technology curve. Whilst many businesses are figuring out how to harness the power of Artificial Intelligence, Drones and the Internet of Things, many of us in publishing are just trying to make sense of the matrix...
Transitioning to a new leadership role in publishing: getting started
Paula Neary is CEO of Ribbonfish. She has over 25 years of experience in senior roles across academic, education, trade and STM publishing. Prior to working at Ribbonfish she was Director of Business Systems at Springer Nature and spent 12 years at The Random House...
Running Successful Technology Projects – 5 key things to consider
There are so many things to consider when implementing new technology within a publishing or media business. In our experience projects (however large or small) usually fail or under-deliver due to a small list of common mistakes. We hope these pointers will help you...
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